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Payment and Pricing

Etashee, a well known and trusted name in the world of online retail fashion, offers multiple payment options to enable customer have a fun, easy and enjoyable shopping experience.

Payment Mode

1. Cash on Delivery (CoD)

Cash on Delivery is available as a payment method at the payment page for all items listed on the website whether shipped from our warehouse or seller fulfilled items.

  • You can pay for Cash on Delivery orders by cash at the time of the delivery. We do not accept payment by cheque, DD, Credit/Debit card for orders placed as COD at the time of delivery.
  • There are certain areas where COD option is not available this is due to limitations of courier services we use. (You can check if your area is eligible for COD option by clicking here).
  • No Cash on Delivery charges are applied for order value that is more than Rs 999/-, else Rs 60/- as cash handling charges will be added at check out in COD payment mode.
  • Your first order as COD at Etashee will be verified through a call before shipment, get ready to confirm the order to our customer care unit.
  • Cash on Delivery cannot be used in conjunction with any gift voucher, Cashee points or discount coupon. If you deselect gift voucher, Cashee points and discount coupon, Cash On Delivery may become available as a payment mode, provided the item and pin code are eligible.
  • Cash on Delivery will not be available if your order value exceeds Rs. 10,000.

2. Credit and Debit Cards

You can use following Credit cards and Debit cards for payments on Etashee.com

Credit Cards: The following credit cards issued in India can be used for payment:

  • Visa
  • MasterCard
  • American Express

Debit Cards:The following debit cards can be used for payment:

  • Visa
  • MasterCard
  • RuPay
  • Maestro debit cards issued by Citibank and State Bank of India

If your card is issued out of India, we accept all international personal credit and debit cards (Visa, MasterCard and American Express) issued outside India.

Note: Payment may be split between cards and Gift Voucher/Discount coupon/Cashee points, but payment can't be split among multiple cards.

*As a promotional offer, we are providing cashback of 5% over every payment made online.

3. Internet Banking

Etashee allows payment to be made through Internet Banking. Click here to see the list of Banks of which we accept payments for the orders.

4. EMI options

As of now we do not have EMI options to make payments at Etashee.com

5. Gift Voucher

Gift Voucher is a pre-paid payment instrument which can be availed only after buying it. The Gift Cards can be redeemed online against any order placed at Etashee.com only.

How to use:

While on checkout page after login, enter the Gift Voucher code in the coupon section. Your order value will get subsequently reduced by the value of the Gift Voucher.

Condition over usage:

  • If the order value is less than the Cashee amount available in wallet, the outstanding balance (after deduction of order value) will reflect under the same wallet and can be used for subsequent transactions.
  • If the order value exceeds the available Cashee amount, the balance must be paid by Credit Card/Debit Card/Internet Banking. Cash on Delivery payment option cannot be used to pay the balance amount.
  • Only 1 Gift Voucher can be used in a single order at the time of checkout. In case you wish to redeem more number of Gift Voucher on a single order, please add your Gift Voucher to the Etashee Wallet in the form of Cashee.
    (Cashee usage is explained in the below section)
  • Gift Voucher will expire after 12 months from the date of issue and any corresponding unused balance shall be forfeited thereafter.
  • Gift Cards cannot be redeemed for Cash or Credit.
  • Promotional discount codes can’t be used directly while paying with Gift Voucher. However, converting the Gift Voucher into Cashee can enable user to apply Discount coupon first and then pay with added Cashee amount.

Click here to convert a Gift Voucher into Cashee.

Click here to know about Cashee.

6. Digital Wallet

You can choose any wallet from the available options at the time of making payment. After which you will be redirected on the Paytm website where you need to provide the details of your wallet. If your wallet contains sufficient amount to complete the transaction then you will receive a success message and will be directed to the Etashee website again.

These are the two digital wallets currently integrated with the payment options at Etashee-

  • Paytm
  • Mobikwik

7. Etashee Wallet (Cashee)

You can use Cashee points parked in your Etashee Wallet as a prepaid balance and can be used only to make payments of orders placed at Etashee.com.

How to use:

While on checkout page after login, enter the number of Cashee points from your wallet you want to use in a particular order.

Condition over usage:

  • If the order value is less than the Cashee amount available in wallet, the outstanding balance (after deduction of order value) will reflect under the same wallet and can be used for subsequent transactions.
  • If the order value exceeds the available Cashee amount, the balance must be paid by Credit Card/Debit Card/Internet Banking. Cash on Delivery payment option cannot be used to pay the balance amount.
  • If you do not wish to use all the Cashee points in a single order, then you can also fill the the amount to be used from Cashee in the box at Checkout page. Your order value will be reduced by that amount while making payment.
  • Cashee points are just like the real money and can be used for orders where any Discount Coupon or Gift Voucher is applied.

One Cashee point=1 Rupee. To know more about Cashee click here.

We will be adding new payment options in the near future.

Issues with Payment

a. Payment Failure:

Payments could fail due to the following reasons:

  • If the order value exceeds the Gift Voucher amount, the balance must be paid by Credit Card/Debit Card/Internet Banking. Cash on Delivery payment option cannot be used to pay the balance amount.
  • If the order value is less than the amount of the Gift Voucher, the outstanding balance (after deduction of order value) will be automatically added in your Etashee Wallet and can be used for subsequent transactions.
  • Only 1 Gift Voucher can be used in a single order at the time of checkout. In case you wish to redeem more number of Gift Voucher on a single order, please add your Gift Voucher to the Etashee Wallet in the form of Cashee.
    (Cashee usage is explained in the below section)
  • Gift Voucher will expire after 12 months from the date of issue and any corresponding unused balance shall be forfeited thereafter.
  • Gift Cards cannot be redeemed for Cash or Credit.
  • Promotional discount codes can’t be used directly while paying with Gift Voucher. However, converting the Gift Voucher into Cashee can enable user to apply Discount coupon first and then pay with added Cashee amount.

In any of the above cases, we'll send you an e-mail to notify you of the payment failure.

Note: If your payment is debited from your account even after a payment failure, then don’t worry it will be credited back within 7-10 days, after we receive a confirmation from the bank.

b. Payment Pending:

You could also receive a payment pending message due to the following reasons:

Payment confirmation pending: If you paid for your order using net banking, we may be awaiting the payment confirmation from your bank. This can sometimes take few days. For immediate status, contact your bank.

Problem in contacting your bank or credit card: Sometimes we may be unable to contact your bank or card issuer which can cause delay. If so, you will receive an e-mail from us.

Incomplete payment: If your initial payment attempt was unsuccessful, your payment might stay in pending stage. In such cases, retry to pay again by going to “Checkout”, when you receive an e-mail from us, so that we can process your order immediately.

Note: If your payment is still processing, you will see a "We haven't received payment confirmation from your bank or credit card yet". In such cases, do not attempt paying a second time unless you're sure that your payment failed. If you accidentally pay twice, we'll refund your extra payment within a few days.

Pricing

The price of all products present on Etashee is listed in Indian Rupees. Items in your shopping cart will always reflect the recent and the most appropriate price which is tax inclusive. The price of any item present on Etashee may increase or decrease in the course of time. That is to suggest that the prices of items present in your shopping cart may differ from the day you first placed it in your cart.

MRP

The MRP listed for the products present on Etashee depicts the actual retail price listed on the product itself. Etashee tries its best to keep this information accurate there may be instances where MRP of the delivered product is different from the one listed on the website due to reasons such as time delay in updating product information and different MRPs being used by the manufacturers etc.

Shipment and Delivery

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